Terms of Use

    Last updated: 2026

    These Terms of Use govern your access to and use of the Gary's Airport Service website and related services. By accessing this website, submitting a booking request, or using any of our online features, you agree to comply with these terms. If you do not agree, please do not use this website or our services.

    Use of the Website

    The Gary's Airport Service website is provided for informational and booking purposes. You may use this website to learn about services, submit ride requests, and contact us. You agree not to use the website for unlawful purposes, false bookings, or any activity that may disrupt or damage the site.

    Booking and Service Requests

    When you submit a booking request, you agree to provide accurate and complete information. This includes pickup location, destination, contact details, and travel information. Gary's Airport Service is not responsible for delays or service issues caused by incorrect or incomplete information provided by the customer.

    All booking requests are subject to availability and confirmation.

    Service Availability

    While we aim to provide reliable transportation, availability may vary based on demand, traffic, weather, and operational factors. Gary's Airport Service reserves the right to decline or cancel service if a request cannot be fulfilled due to circumstances beyond our control.

    Pricing and Payment

    Pricing is based on the details provided at the time of booking. Rates may vary depending on distance, time, service type, and special requests. Any quotes provided are estimates unless otherwise confirmed.

    Payment terms, including accepted payment methods, will be provided during or after booking.

    Cancellations and Changes

    Customers should notify Gary's Airport Service as soon as possible if a booking needs to be changed or canceled. Late cancellations or no-shows may be subject to charges depending on the timing and circumstances of the cancellation.

    Customer Responsibilities

    You agree to be ready at the scheduled pickup time and provide safe and accurate pickup locations. You are responsible for the behavior of all passengers in the vehicle. Unsafe, illegal, or disruptive behavior may result in immediate termination of service.

    Limitation of Liability

    Gary's Airport Service is not liable for delays, missed flights, or losses caused by traffic, accidents, weather, or events beyond reasonable control. We make every effort to provide timely service, but we cannot guarantee arrival times.

    Intellectual Property

    All content on this website, including text, images, logos, and graphics, belongs to Gary's Airport Service or its content providers. You may not copy, modify, or use any content without permission.

    Third Party Links

    The website may contain links to third-party websites or services. Gary's Airport Service is not responsible for the content, policies, or practices of those external sites.

    Termination of Use

    We reserve the right to restrict or terminate access to this website for users who violate these Terms of Use or misuse the platform.

    Changes to These Terms

    Gary's Airport Service may update these Terms of Use at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

    Contact Information

    For questions regarding these Terms of Use, please contact Gary's Airport Service using the information provided on our website.

    Limousine Service – Incidentals & Cancellation Policy

    1. Cancellation Policy

    All reservations are subject to the following cancellation terms:

    • •A cancellation fee of 90% of the total reservation cost will be charged on all cancelled reservations.
    • •Reservations cancelled less than seven (7) days prior to scheduled service will be charged 100% of the total trip cost.
    • •Failure to cancel prior to dispatch may result in full trip charges.
    • •All cancellations must be made directly with our office and confirmed by a representative.

    2. No-Show Policy

    A reservation will be considered a "No Show" and charged at the full trip rate under the following conditions:

    Airport Pickups

    • •Domestic arrivals: Driver will wait up to 20 minutes after the scheduled pickup time.
    • •International arrivals: Driver will wait up to 35 minutes after the scheduled pickup time.
    • •If the passenger does not contact our office within the applicable waiting period, the reservation will be classified as a No Show and charged in full.

    Non-Airport Pickups

    • •A 10-minute grace period is provided.
    • •After the grace period, waiting time charges begin.
    • •If the passenger is not present within 15 minutes and no contact has been made, the trip may be classified as a No Show and charged in full.

    3. Waiting Time Charges

    • •A 10-minute grace period is provided for non-airport pickups.
    • •After the grace period, waiting time is billed per minute based on vehicle type.
    • •Airport waiting time beyond the applicable complimentary period is billed per minute.

    4. Additional Charges & Incidentals

    The following charges may apply in addition to the base rate:

    • •Waiting time charges
    • •Additional stops (minimum charge per stop may apply)
    • •Airport fees
    • •Tolls and parking
    • •Meet & Greet service fees
    • •Early morning or late-night pickup fees
    • •Child safety seat fees
    • •Cleaning fees for excessive mess or spills
    • •Damage to vehicle interior or exterior
    • •Undisclosed pets, oversized luggage, sports equipment, or special transport items
    • •Special event surcharges (where applicable)

    All incidental charges will be itemized when applicable.

    5. Conduct & Service Refusal

    Gary's Airport Service reserves the right to terminate service without refund if:

    • •Passengers engage in unsafe or illegal behavior
    • •There is underage drinking or drug use
    • •Passengers cause damage to the vehicle
    • •Passengers are excessively intoxicated or abusive toward the driver

    6. Vehicle Substitution & Delays

    • •We reserve the right to substitute vehicles of equal or greater value when necessary.
    • •We are not liable for delays caused by traffic, weather, airline delays, road closures, or other circumstances beyond our control.
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